Introduction

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Meadows & Turner Building Compliance Ltd ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly and transparently. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us regarding our Building Control services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all applicable data protection legislation.

 

Who We Are

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Meadows & Turner Building Compliance Ltd is a Registered Building Control Approver (RBCA) providing independent Building Control services in England.

For the purposes of data protection legislation, Meadows & Turner Building Compliance Ltd is the Data Controller for the personal information we collect.

 

Information We Collect

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Depending upon how you interact with us, we may collect:

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Personal Information

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• Name

• Company name

• Postal address

• Email address

• Telephone number

 

Project Information

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Where relevant to our Building Control services, we may collect:

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• Property addresses

• Development details

• Building project information

• Information supplied by clients, designers or contractors

 

Website Information

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Our website may automatically collect:

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• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

 

This information helps us improve website performance and security.

 

How We Collect Information

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Information may be collected when you:

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• Complete an online enquiry form

• Contact us by email or telephone

• Request a quotation

• Instruct us to provide Building Control services

• Subscribe to updates (if offered)

• Browse our website

 

How We Use Your Information

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We use your information to:

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• Respond to enquiries

• Provide Building Control services

• Prepare quotations

• Manage projects

• Comply with legal and regulatory obligations

• Maintain records

• Improve our website and services

• Protect against fraud and misuse

 

We will only process personal information where we have a lawful basis for doing so.

 

Lawful Basis for Processing

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Depending on the circumstances, we process personal data because:

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• Processing is necessary to perform a contract.

• Processing is necessary prior to entering into a contract.

• Processing is necessary to comply with a legal obligation.

• Processing is necessary for our legitimate business interests.

• You have given consent (where required).

 

Sharing Your Information

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We will only share personal information where necessary. This may include:

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• Building Safety Regulator

• Local Authorities

• Fire and Rescue Authorities

• Statutory consultees

• Professional advisers

• IT service providers

• Insurers

• Legal representatives

 

Information is only shared where appropriate and lawful. We do not sell personal information.

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Data Security

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We take appropriate technical and organisational measures to protect personal information, including:

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• Secure electronic storage

• Password protection

• Controlled access

• Secure backups

• Anti-virus and cyber security measures

 

Only authorised persons have access to personal information.

 

Data Retention

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We retain personal information only for as long as necessary to:

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• Deliver our services

• Meet legal obligations

• Satisfy regulatory requirements

• Resolve disputes

• Defend legal claims

 

Retention periods are managed in accordance with our Record Keeping & Document Control Policy.

 

Cookies

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Our website may use cookies to:

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• Improve website functionality

• Analyse website traffic

• Enhance user experience

 

You can control or disable cookies through your browser settings. Where legally required, we will request your consent before placing non-essential cookies.

 

Your Rights

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Under UK GDPR you have the right to:

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• Access your personal data

• Correct inaccurate information

• Request deletion of personal information (where applicable)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where processing is based on consent

 

Requests should be made using the contact details above.

 

Complaints

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If you have concerns regarding how we process your personal information, please contact us in the first instance. If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO).

 

Third-Party Websites

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Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.

 

Changes to this Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or business operations. The latest version will always be published on our website.

 

Contact Us:

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If you have any questions about this Privacy Policy or how we process your personal information, please contact:

 

Meadows & Turner Building Compliance Ltd

7 Princes Square

Harrogate

HG1 1ND

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Email: info@meadowsandturner.co.uk

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